About

The Quality Assurance Officer ensures every class at Zenith Lesson meets the highest standard of teaching and learning. This role is responsible for monitoring class sessions, reviewing tutor delivery, and ensuring all quality benchmarks are met. We check for punctuality, engagement, use of quality materials, and how well tutors connect with students. The QA Officer gives constructive feedback and coaching to help tutors continuously improve. We also analyze student performance and feedback to spot areas for growth and maintain consistency. By enforcing our standards daily, the QA Officer protects the reputation and results that Zenith Lesson is known for. Ultimately, we make sure every student gets a smooth, engaging, and high-impact learning experience.

Achievments

My Objective

My Skills